- Check the encoding of the CSV file: Make sure that the CSV file is saved with the correct encoding, such as UTF-8. If the file was saved with a different encoding, it may cause issues when opening it in a different program.
- Open the CSV file in a text editor: Try opening the CSV file in a text editor, such as Notepad on Windows or TextEdit on macOS. This can help you identify any formatting issues or special characters that may be causing the “unreadable contents” error.
- Check for special characters in the data: Special characters, such as emoji or non-standard symbols, can sometimes cause issues when exporting data to a CSV file. If you find any special characters in the data, try removing them or replacing them with a plain text equivalent.
- Use a different program to open the CSV file: If you are having trouble opening the CSV file in a specific program, try using a different program to open it. For example, if you are using Microsoft Excel to open the file and it is not working, you can try using Google Sheets or another spreadsheet program.
- Check for any issues with the data source: If you are exporting data from a specific website or application, there may be an issue with the data source itself that is causing the “unreadable contents” error. In this case, you may need to contact the support team for the website or application to report the issue and ask for assistance.
5 ways to fix the issue of unreadable contents in a CSV export
There are 5 ways you can try to fix the issue of "unreadable contents" in a CSV export of analytics data.