Apple has traditionally refused to provide repair services for devices that have been lost or stolen. Apple currently refuses to repair iPhones that have been reported as lost or stolen to the GSMA Device Registry.
According to an internal memo emailed to Apple Store personnel and Apple Authorized Service Providers, the business will now check if a gadget is registered as a device. lost or not before making any repairs. If the gadget has been “reported as missing” by the company’s internal systems, technicians must refuse to fix it.
The GSMA Device Registry is a global database that allows smartphone users to report losses, theft, and fraud, as well as identify whether their device is on a payment plan. Companies having access to the platform can quickly check if a phone has been assigned to any of these categories using the IMEI.
The new regulation aims to keep stolen iPhones from being replaced with new ones if they’ve never had Find My turned on before. Of course, nothing has changed for devices with Find My activated – the business has refused to restore locked devices.
It’s worth noting that if you lose access to your ID, Apple may accept your device bill as evidence of purchase in order to repair or replace your device. Apple is his name. More information on how to prepare your iOS device for repair service may be found on Apple’s website.
